Service / Maintenance
AFTER HOURS SUPPORT / EMERGENCY LINE
If you require emergency service after hours, please call our emergency service number at 778-836-5761.
SERVICE TROUBLE CALLS
If you experience trouble with your stairlift, porchlift or elevator, please telephone us, and we will send a service technician on a trouble call. We do service some equipment installed by other companies.
REGULAR MAINTENACE
Without regular maintenance, you may experience problems with your elevating device. Because your product is a mechanical device, it does require regular maintenance. As with vehicles, maintenance for your elevating device is a preventative measure to help prevent costly trouble calls and repairs.
In commercial applications, it is mandatory to have a maintenance contract with a minimum of 4 maintenance calls per year.
In private residences, we recommend 2 to 4 maintenance inspections per year, depending on the type of equipment.
We will be happy to provide a maintenance contract for your new or existing elevating devices.
Below is a sample of the multi-point checklist our technician completes when maintaining your elevating equipment (some items are not applicable for some types of lift equipment):
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Check landing levels and door operations
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Check security of vanes, cams and switches
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Check hoisting cables
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Check cylinder seals
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Check guide rails and shoes
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Check safeties (visual)
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Check travel cables
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Check emergency stop switches
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Check under-pan safety sensors
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Check sensitive edge switches
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Check swivel seat locking device
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Check controller
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Check pump unit and hydraulic reservoir
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Check hydraulic hoses and or tubing
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Check rooftop
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Check pit, rails, shive & screw