AFTER HOURS SUPPORT / EMERGENCY LINE

If you require emergency service after hours, please call our emergency service number at 778-836-5761.

SERVICE TROUBLE CALLS

If you experience trouble with your stairlift, porchlift or elevator, please telephone us, and we will send a service technician on a trouble call. We do service some equipment installed by other companies.

REGULAR MAINTENACE

Without regular maintenance, you may experience problems with your elevating device.  Because your product is a mechanical device, it does require regular maintenance. As with vehicles, maintenance for your elevating device is a preventative measure to help prevent costly trouble calls and repairs.

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In commercial applications, it is mandatory to have a maintenance contract with a minimum of 4 maintenance calls per year.

In private residences, we recommend 2 to 4 maintenance inspections per year, depending on the type of equipment.

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We will be happy to provide a maintenance contract for your new or existing elevating devices.

Below is a sample of the multi-point checklist our technician completes when maintaining your elevating equipment (some items are not applicable for some types of lift equipment):

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• Check landing levels and door operations

• Check security of vanes, cams and switches

• Check hoisting cables

• Check cylinder seals

• Check guide rails and shoes

• Check safeties (visual)

• Check travel cables

• Check emergency stop switches

• Check under-pan safety sensors

• Check sensitive edge switches

• Check swivel seat locking device

• Check controller

• Check pump unit and hydraulic reservoir

• Check hydraulic hoses and or tubing

• Check rooftop

• Check pit, rails, shive & screw